Return Policy
Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Below is our return policy, which outlines the procedures and guidelines for returning items purchased through our website, including Amazon-affiliated products.
1. Eligibility for Returns:
Items must be returned within 30 days of purchase.
Products must be in their original condition, unused, and with all original packaging intact.
Certain items, such as perishable goods, gift cards, and downloadable software, are not eligible for returns.
2. Initiating a Return:
To initiate a return, please contact our customer service team within 30 days of receiving your order.
Provide your order number and a detailed explanation of the reason for the return.
3. Return Process:
Once your return request is approved, you will receive instructions on how to return the item.
You are responsible for the cost of return shipping unless the return is due to our error or a defective product.
We recommend using a trackable shipping method to ensure the safe return of your item.
4. Refund or Exchange:
Upon receiving the returned item, we will inspect it to ensure it meets our return eligibility criteria.
Refunds will be issued to the original form of payment within 5-7 business days of receiving the returned item.
If you prefer an exchange, please specify the replacement item when initiating the return. Exchanges are subject to product availability.
5. Amazon Affiliated Products:
For items purchased through our website that are fulfilled by Amazon, the return process may vary slightly.
Please follow the return instructions provided by Amazon, which can typically be found in your Amazon account under your order history.
Refunds for Amazon-affiliated products will be processed according to Amazon's refund policy.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
We may require photo evidence of the damage or defect to expedite the resolution process.
7. Non-Returnable Items:
Certain items may not be eligible for returns due to hygiene reasons or other restrictions. Please refer to the product description or contact us for clarification.
8. Contact Us:
If you have any questions or concerns regarding our return policy or a specific return request, please don't hesitate to contact our customer service team. We're here to help!
Note: This return policy is subject to change without prior notice. Please review this policy before making a purchase.
1. Eligibility for Returns:
Items must be returned within 30 days of purchase.
Products must be in their original condition, unused, and with all original packaging intact.
Certain items, such as perishable goods, gift cards, and downloadable software, are not eligible for returns.
2. Initiating a Return:
To initiate a return, please contact our customer service team within 30 days of receiving your order.
Provide your order number and a detailed explanation of the reason for the return.
3. Return Process:
Once your return request is approved, you will receive instructions on how to return the item.
You are responsible for the cost of return shipping unless the return is due to our error or a defective product.
We recommend using a trackable shipping method to ensure the safe return of your item.
4. Refund or Exchange:
Upon receiving the returned item, we will inspect it to ensure it meets our return eligibility criteria.
Refunds will be issued to the original form of payment within 5-7 business days of receiving the returned item.
If you prefer an exchange, please specify the replacement item when initiating the return. Exchanges are subject to product availability.
5. Amazon Affiliated Products:
For items purchased through our website that are fulfilled by Amazon, the return process may vary slightly.
Please follow the return instructions provided by Amazon, which can typically be found in your Amazon account under your order history.
Refunds for Amazon-affiliated products will be processed according to Amazon's refund policy.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
We may require photo evidence of the damage or defect to expedite the resolution process.
7. Non-Returnable Items:
Certain items may not be eligible for returns due to hygiene reasons or other restrictions. Please refer to the product description or contact us for clarification.
8. Contact Us:
If you have any questions or concerns regarding our return policy or a specific return request, please don't hesitate to contact our customer service team. We're here to help!
Note: This return policy is subject to change without prior notice. Please review this policy before making a purchase.